
Carolina Cervantes, RN
Cath Lab
Nominated by a former patient
"I was so fortunate to have as my nurse Carolina Cervantes. While
everyone including the other nurses, the CRNA (who made me laugh and feel
at ease), were outstanding and treated me well, Carolina stood out. Carolina
is an exceptional, caring, empathetic nurse. She welcomed me with a nice
smile and kind words, and reminded me I spoke with her the day before
so we could put a face to a voice. Carolina listened when my wife and
I were talking without interruption (something few of us can do) she explained
everything completely to me and she connected with us on a personal level,
not just a nurse to patient/family member level. Carolinas warmth and
love for what she does shows with every word she peaks and every move
she makes."
"Carolina went out of her way to make sure my wife and I were as comfortable
as could be even when circumstances changed for me and we had some decisions
to make. Carolina gave us space to talk alone and you could see she was
feeling with us for what we were going through. Carolina is a shining
star and role model for anyone who is or wants to be a nurse. I do not
remember ever having a nurse treat me the way Carolina did."