A NEW HEALTH INFORMATION SYSTEM, PATIENT PORTAL & SIMPLIFIED BILLING
Effective Tuesday, May 1, a more modern health information system is coming
to Kaweah Delta to better serve you and help meet the needs of our growing
community. This new system will allow us to create for you one healthcare
record complete with all the tests, treatments, and medications you receive
while at Kaweah Delta. It also brings with it a new patient portal called
“MyHealth Kaweah Delta” and a new billing process. As our
new system launches, you may experience slight administrative delays as
we work to ensure your information is complete and accurate. We ask for
your patience during this transition, but we know this system will help
us better communicate as a team about your healthcare needs, so we can
better care for you.
HERE IS HOW THIS SYSTEM WILL BENEFIT YOU:
- Improved quality of care and health outcomes
- Easy access to your healthcare information
- Simplified billing
- Less paperwork
- A new patient portal
EFFECTIVE MAY 1, HERE IS WHAT TO EXPECT:
- At all Kaweah Delta locations, our team members will be spending more time
with patients to make sure all information is up to date and accurate
in our new system.
- You will be invited to sign up for our new patient portal at your next
visit so you can access your health information including lab results
and more. You will continue to have access to the MyChart Patient Portal,
however we will eventually move away from that system.
- You will receive simplified billing statements and occasionally more than
one statement depending on whether services were provided before May 1
and if you have set up payment plans (see back for more details).