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Request Medical Records

NEW TOOL FOR MEDICAL RECORDS
Request Your Medical Records from the Comfort of Your Home

What is hXe.io? Click HERE to learn more.

A patient, or his/her legal representative, may inspect and/or obtain a copy of their medical records, or have copies of medical records sent to another facility. Kaweah Health requires a completed and signed authorization and valid identification before releasing any documents to anyone, including the patient.

Request a copy of your medical records:

Patients can request copies of their medical records electronically by using the link https://www.hxe.io/hipaa_form/kdhcd (What is h​X​e.io?) or by completing our form entitled “Authorization for Use or Disclosure of Health Information” and by presenting valid identification. The completed authorization must be dated and signed. You can download and print the authorization form (below) or we can fax or email you an authorization. Please call 559-624-2218 or click HERE to email us.

Download English Authorization Form

Download Spanish Authorization Form

Completed authorization:

The completed authorization may be mailed, faxed, or emailed.


Medical Provider Requests for Medical Records/Results

For continuity of care purposes, please fax or email your request on your letter head and include the following information on your request:

  • Patient Name
  • Date of Birth
  • Dates of service being requested
  • Type of reports being requested

**Your call back/contact information including:

  • Contact
  • Call back number (including extension number)
  • Fax number

Submit your requests via fax or email:

Fax: (559) 741-4888


Patient Requests for Medical Records/Results

Patients can have medical records be sent by:
  • Secure e-mail: medicalrecordrequests@kaweahhealth.org

  • Fax: (559) 741-4888

  • Mail

    • Attn: Health Information Management

      400 West Mineral King Avenue

      Visalia, California 93291

Patients can request their medical records be provided to them in the following formats:

  • E-mail
  • CD
  • Paper

Processing times may vary depending on the complexity of your request, however in most cases authorizations are completed within two to three business days from the date of receipt.

Valid identification

Medical records will not be released without the requestor providing proper identification. A government issued identification is required. If you are requesting records for someone other than yourself, you must provide supporting legal documentation such as:

  • Power of Attorney
  • Advance Health Care Directive
  • Living Will
  • Executor of the Estate
  • Court order/Conservatorship appointed by the court

Hours of operation:

Monday – Friday, 8 a.m. – 4:30 p.m.
Open during lunch hours.
Closed on holidays.
Phone: 559-624-2218
Fax: 559-741-4888
E-mail: medicalrecordrequests@kaweahhealth.org

Additional questions:

We are happy to assist you if you have additional questions. Please contact us during our normal hours of operation at 559-624-2218 or email HERE.

Patient Portal:

How to access your health information

  • You can access your health information on our new upgraded online patient portal “MyHealth Kaweah Health”. This new portal will allow you to access your test results as soon as they are available.
  • All invitations for our new patient portal come via e-mail. If you would like to receive an invite prior to your next visit, call us at 559-624-5120 or email kdmyhealth@kaweahhealth.org.
  • Once you create an account, it will contain health information from future Kaweah Health visits.

How to obtain birth and death certificates:

Kaweah Health Medical Center does not retain copies of birth or death certificates. They are maintained by the Tulare County Clerk.

For more information, please contact the Tulare County Clerk, at the address and phone number provided below.

Tulare County Clerk
221 S. Mooney Boulevard.
Visalia, CA 93291
Courthouse, Room 105

Phone: (559) 636-5051