The Kaweah Delta Patient Safety Hero Award recognizes the outstanding efforts
of hospital staff who identify opportunities to continuously improve the
quality of patient care and safety. Lorena Perez, CMSRN, and Amanda Silva,
MSW, ASW, both identified opportunities in their departments to improve
the quality of patient care and safety and tied for the award, which is
only in its second year at Kaweah Delta.
Lorena, an RN working with dialysis patients, clarified a breakdown in
communication on her unit that was potentially life-saving for patients,
while Amanda took it upon herself to create a process to improve communication
with child welfare services to protect children.
“I just felt like I was just doing my job, but it’s really
nice that the things we do to go above and beyond for people get recognized.
It encourages people to do the right thing,” said Lorena, a 12 year
veteran at Kaweah Delta.
Amanda, who has worked at Kaweah Delta for three years, said being named
a “hero” was a shock. “I was overwhelmed and just started
crying,” she said. “I just think it’s very important
to advocate for our tiny little humans. They are one of our most vulnerable
populations and I want them to have that extra support.”
For their outstanding efforts, which have the potential to save lives,
Lorena and Amanda have been named Kaweah Delta’s Patient Safety
Heroes of 2019.